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Basement Waterproofing Reviews

David Mac EDavid Mac E
19:11 23 Feb 23
I was having water leaking in our basement for a while just after periods of rains. ,but every time it rain the leak was getting worse , therefore making me more anxious. So after looking online for a reputable company I came across Canada Waterproofers. I gave them a call and got surprised on how quick they were able to come and take a look and give me the best solution to our situation. Not only was the technician very personable ,but the workers doing the job as well. When they finished actually the area they worked on looked better than before. Definitely will be recommending them.
S KS K
00:53 02 Feb 23
Simply best in business. Amazing service and very professional guys. Did job fast and very clean! Highly recommend
JessicaJessica
14:40 27 Jan 23
We had an excellent experience with Canada Waterproofers - they completed basement waterproofing, a sump pump installation and a back water valve installation. Their prices were comparable to other companies and we appreciated that they provided all the services we required. Andrew was courteous and very helpful answering all our questions throughout the process; a pleasure to work with. The crew was quick and efficient, the worksite was left tidy at the end of every day, and the work was completed on time. We've had quite a bit of rain since the work was completed and everything has remained dry. Would certainly recommend Canada Waterproofers!
Terry MTerry M
12:10 23 Jan 23
Carl and his team were excellent and we have no hesitation recommending. Having undertaken an entire home renovation Canada Waterproofers provided great recommendations and pricing. We had a very tight timeframe to get the work done to stay on schedule. They started on time and finished in half the estimated time allowing us to maintain schedule. Work included a complete replacement of all our underground sewer lines, moving of rough in’s, new window wells and an entire interior waterproofing of all walls.
Sam VadimSam Vadim
19:45 01 Jan 23
Very impressive company.First of all Valentyn is a nice person, very good at assessing the problem (experienced), and easy to work with.He came at the appointment time and assessed the issue very quickly. He determined that the cylinder needed replacing to fix the lukewarm water issue (cylinder allowing mixing of water) and that the spout was causing the leak behind the wall.It all made sense, based on where the leak was damaging the wall.He reseated the old, loose spout with new (orange) plumbing tape (thicker than white tape) and it screwed in tightly to the vertical. The new cylinder will be ordered to replace the old one, if available. Otherwise, Valentyn will redo the faucet system. He explained how this would all be done if that needed to happen.We are very happy with Valentyn and and would recommend him to anyone.
An ChafeAn Chafe
23:10 25 Dec 22
This is our second time using Canada Waterproofers and would never call anyone else. Their first basement waterproofing job for us has held for the last 6 years with no problems despite occasional heavy rains. They gave us really beautiful window-well covers too- our friends and neighbours ask where to get them . Aside from great work, they are on time, on budget and very polite. Plus they take good care not to damage your property! Also, great communication and follow-up! Carl and his team are top notch!
Viktoriia BViktoriia B
01:23 25 Dec 22
Val did awesome job. He showed up on time and completed the job in a timely fashion at a reasonable price professionally answering all my questions. Wouldn't hesitate to hire him again if needed.
Aysel BagirovaAysel Bagirova
20:43 02 Dec 22
From the moment i called and sceduled appointment to the time my plumbing problem was fixed.Valentyn arrived on time, great attitude, found problem, fixed it and the price was less than other companies i called. After he left leak came back at different spot. Val came back fo fix it right away and did not charge me extra. I will always recommend him to anyone asking if I know of a good plumber. I have addional plumbing work scheduled and will definately call back. Really great to find a company you can recommend with confidence.
Sonia PagliaroliSonia Pagliaroli
22:49 05 Nov 22
I would recommend Carl and his team. I used him in the past and referred him to others. Great people to deal with. Thanks guys!Angelo
Devin StephanianDevin Stephanian
16:13 22 Oct 22
Had Valentyn from Canada Waterproofers come do some work on our plumbing. He was timely, courteous and professional, would definitely recommend!
Jad AzarJad Azar
12:45 16 Sep 22
Amazing work, can’t thank Slava enough for taking care of us and with regards to the flawless execution of his work. We always come back for any waterproofing needs
Lorne CoeLorne Coe
19:36 01 Sep 22
Contacted CW because a leak in the building's foundation was coming through our drywall and flooding the inside of our office. It took CW less than a day to completely patch the leak. There have been no issues since.
clinton christianclinton christian
23:58 06 Mar 20
I contacted CW because I wanted to underpin my my century home in old Milton as I had 6' ceiling and wanted to increase them to 8'.Carl was very helpful and explained the underpinning process thoroughly. I found that I needed to obtain a permit before I could get quotations for the underpinning and Carl recommended a structural engineer who assisted me in obtaining the permits for construction.CW's quotations were competitive and their communication was fast and informative. Note: Canada Waterproofers were the only company that quoted a complete solution for the project. Others required that I hire a plumber or General Contractor in addition to their quotation.Work started on time and the two guys (Andrew and Stas) worked extremely hard until the project was done. I was always kept informed of the project's progress and any concerns that I had were addressed immediately.This is very professional company and their work has been first class. I highly recommend them!
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Kei TurnerKei Turner
22:26 05 Jun 24
Carl came by for a second quote on a drain line replacement, and took the time to make sure we needed the work done. After 30 minutes of work we talked through what was actually needed and ended up saving us thousands. So generous with his time, excellent communication, trustworthy & above all just a super decent person. Highly recommend.
Soumen SahaSoumen Saha
00:37 12 Apr 24
Andrew and his team are true professionals. They installed the backwater valve at my tenanted property in Etobicoke recently. I was having a toilet water clogging issue. I contacted my previous provider first but they did not help out with this issue. When I connected with Andrew, he came the next day and inspected the property and discussed the issue. I even did not meet him, he gave me a quote and it was quite reasonable. Andrew discussed with me the whole process. Within a week they installed the backwater valve. They came on time and finished it. These guys are amazing. I will not hesitate to contact them for any similar kind of issue or for other services if I need.
Burt HurtBurt Hurt
17:01 21 Feb 24
Great company. Excellent quote and advice from Andrew and a very hard working remedial team. what was required and didn't upsell.
Curran EganCurran Egan
14:08 01 Feb 24
Andrii came to look at our basement leak and was extremely helpful. He made some suggestions to help us isolate the problem and came by a second time to follow up. He assessed that the solution was something outside of scope of work for his company, but helped us get connected with a contractor who could do the job. I really appreciate his honesty, expertise, and friendliness, and would recommend Canada Waterproofers to anyone with a wet basement problem!
M PM P
20:28 02 Jan 24
Val B did awesome job. He showed up on time and completed the job in a timely fashion at a reasonable price professionally answering all my questions. Wouldn't hesitate to hire him and Canada Waterproofers again if needed.
Munsa RanaMunsa Rana
01:47 04 Dec 23
Super professional, fast, clean, and they know exactly what they’re doing. Extremely seamless service!! Thankful to this team
Anne ChappelleAnne Chappelle
14:30 07 Oct 23
We’ve used Canada Waterproofers twice and had excellent service both times. A few years ago, they waterproofed our basement wall along the driveway, and they repaired the concrete driveway after the ground had settled. Recently, when we found water on the floor, we called Carl to help with a leak that appeared to be in our main stack. Carl sent Peter who expertly diagnosed and fixed the problem with minimal damage to the drywall. He replaced the kitchen drain pipe connected to the stack and replaced a faulty shut off valve under the sink. All of our interactions with Canada Waterproofers have been friendly and helpful. We have recommended them to family and friends.
Rocco CaputoRocco Caputo
13:46 04 Oct 23
I had a fantastic experience with Canada Waterproofers! Salesman Andrew was exceptionally knowledgeable, friendly and guided me through the entire waterproofing process as well as all possible options to solve my problem. He answered all my questions over multiple phone conversations and visits and never made me feel as though I was a bother. The hardworking crew, Dmitri, Victor, and Grigorii, displayed remarkable attention to detail and completed the job flawlessly all while keeping a tight, clean work area so my family could continue our daily routine without interruption of any kind. Haven’t seen guys hustle like that in a long time. I don’t often hire contractors to do work and when I do I take my time to find the right contractor. I can be picky and tough to please as my attention to detail can be excessive These guys hit the mark! Don’t look any further when hiring someone to perform any task listed on their website. My basement is now dry and secure. I highly recommend Canada Waterproofers for their expertise and dedication.
Eizvone SolisEizvone Solis
19:59 19 Sep 23
Slava Koval was the best!!! We had 2 different companies who came and quoted us tripled what we paid him. He was very honest and thorough. The other 2 companies couldn't provide us a straight answer and provided us insane quotes. I googled and found this company and gave it a shot. He came by right away to do a camera inspection and was blown away by his expertise. He told us what was wrong right away and helped us with other things. He even offered us complimentary camera inspection after 6 mos. If you google his name you'll see all happy clients. You wont be disappointed. Very honest guy and doesnt rob people! Thanks Slava and Canada Waterproofers!
I called this company to come investigate my basement leak and fix immediately. Upon investigation, it was made know it's was a plumbing issue. I dealt with Andrew and I couldn't question how intelligent he was which speaks from his years of experience. He did not have to rip the wall open. He walked around the house and checked all the wall outside etc .Oh well, it was indeed a plumbing issue and we paid nothing to get the leak source investigated.Thanks so much Andrew for your intellegent.I will recommend this company because it's clear they have experience employees that are ready to help and not take advantage.
Kathy SKathy S
23:20 25 May 23
Fast response and excellent knowledgeable assistance from Karl to diagnose the source of a damp carpet in our basement. Thanks so much and we will remember your company if we need help again in the future.
Corey ScarfoCorey Scarfo
17:31 13 May 23
Carl and his team did an excellent job waterproofing a large section of my foundation, when finished everything was neat and clean. Carl and his team took pictures and videos during the repair which was very informative and helpful. Throughout the process he has been very responsive and accommodating, always happy to answer any questions that we have. His prices are reasonable and I would highly recommend him and Canada Waterproofers to anyone in need of waterproofing.
Tim MannTim Mann
20:06 28 Feb 23
Valentine of Canada Waterproofers provided excellent service and good value for a faucet replacement and a further faucet repair. He was very polite and considerate and "went the extra mile" to provide good, reasonably priced service. Highly recommended!
Lorne RLorne R
21:13 04 Nov 22
Carl and the crew at Canada waterproofers are the best option in southern Ontario. Carl is honest and professional while delivering a high quality of work on schedule. They are patient and will answer your questions with easy to understand direction. It’s a no-brainer for any of your plumbing needs
Monica LambMonica Lamb
20:04 17 Oct 22
This is the second time we’ve had Boris come to help us with our plumbing issues. Both times he was very courteous, knowledgeable and efficient. We highly recommend Boris to others looking for a solid plumber. He is our #1 go to!
Minesh PatelMinesh Patel
19:09 14 Oct 22
I called as an emergency because my main water line was leaking. He came within 2 hours and had everything sorted out. Highly recommend this company for its efficiency and professionalism.
Valerie StoryValerie Story
16:43 03 Oct 22
Valentyn Borysevych responded quickly to my request to unclog our kitchen sink which was backing up. It turned out to be more complex than anticipated, but he worked diligently to resolve the problem. His experience and expertise were evident as we watched him work. He also contacted us the next day to check that all was working well. He was a pleasure to deal with and we would highly recommend him. He will be our "go-to" plumber.
Stephen WaranStephen Waran
17:01 09 Sep 22
Valentine from Canada Waterproofers came to my house and did a FANTASTIC job repairing a water leak we had. He diagnosed where the leak was coming from and then voluntarily chose to repair it with a high quality copper pipe which typically would've costed more. He also noticed another issue with the pipes where the previous contractor had implemented a poor shortcut solution that would've broken down over time and fixed that proactively as well. Valentine and Canada Waterpoofers went completely above and beyond my expectations and did even more than what was required of the job. They did all this at great value for the dollar as well. Highly recommend this company and technician. Thank you for your service!!!
AKAK
17:35 05 Sep 22
We had a problem with our shower drain leaking and a botched repair job by a previous plumber. We needed to call in the real professionals this time and Val was our guy. Rest easy if he's the one to answer your call.From his calm and calculated demeanor to his willingness to listen and provide the right solution, it was an absolute pleasure to deal with someone at the top of his field. Highest recommendation!
Emma ParkEmma Park
00:02 23 Aug 22
Valentin was super helpful and efficient. He knew exactly what the problem was as soon as he saw my broken faucets and fixed them all. I didn’t have to do anything - he took care of everything. Very reliable and pleased with the work he did. Everything works now!
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Kelly

THANKS FOR A GREAT JOB

Thanks guys for helping me out with my waterproofing. The guys that performed the job were great and were very hard-working. Cleaned up very well and quality of work was outstanding. Highly recommend.

Darren

GREAT JOB

Would just like to thank the guys at Canada Waterproofers. It was a pleasure having these guys at my house. Carl was a pleasure to work with and he is the most polite guy that I have met in a long time. The quality of waterproofing was great and I would recommend them to anyone that needs waterproofing done to their home. Good job guys.

Mat

ONE YEAR LATER AND PERFECT

I was waiting to write this review for almost 1 year to be sure that the waterproofing was truly as good as these guys said it was. I have to tell you that it has performed exactly how they said it would, and I am very impressed. Slava was very knowledgeable and always could answer any question that I asked him, which showed me he knew a lot about waterproofing. His guys were very knowledgeable and performed an amazing job, as you can see in the picture. You wouldn’t even know that a job was performed if it wasn’t for my dry basement, but I can tell you that a great job was performed. I will refer this company to everyone as I now have proof that their work was performed as promised. FYI – I even got a follow-up call after the job from management to make sure I was happy with the work, which I found very professional. Thanks guys

Sam

CORRECTLY DIAGNOSED

I had a leak in my basement as the snow started to melt. After that happened I called Canada Waterproofers, and a technician Slava came to inspect it within hours after my call. Turns out it wasn’t a wall problem. It was my window leaking because the window well wasn’t installed properly and didn’t have a drainage pipe. The next day after the initial visit a crew came in the morning, dug down to the footing and waterproofed the wall, with a proper drainage tube up to the top of the soil in the window well. Finished with gravel and clean all around. Amazing work. I highly recommend them. Great price for work done.

Leonardo

GREAT JOB GUYS!

Had a water line burst at an apartment building, after calling numerous companies and getting ridiculously high quotes I called Canada Waterproofers. They came right away and finished the job quickly and for a great price! I would recommend them to anyone looking for professional work at great prices!

Paul

HIGH QUALITY

Would like to thank your team for completing such a high standard of waterproofing at my home. I did a lot of research on waterproofing before I got any quotes, and I am very happy to say that your company went way beyond any recommendation that I found. Carl was very professional and he knew his stuff, and the crew that worked on my project were just amazing. The level of detail that your guys showed was the best I’ve ever seen. I really hope that you pay them well as they are worth every cent. Thank you to Oliver, Robert and Carl for such a professional service.

Peter

VERY PROFESSIONAL

I called Canada Waterproofers because my basement got flooded with the heavy rains (many possessions were damaged) and I wanted a permanent solution so it didn’t happen again in the future. A technician came to my house at a time that was convenient for me, and gave me a reasonable estimate and valuable information regarding a rebate program for backwater valves and sump pumps available for houses in the GTA area. I decided to proceed with the job and it was carried out to my satisfaction, plus I get some money back and a 25-year warranty. Can’t beat value. Now when it rains I have the peace-of-mind that my basement will be very dry and also if something goes wrong I can call them and they will come back to fix it. Definitely would recommend this company to anyone.

Cass

THIS IS HOW TO WATERPROOF!

I watched many videos and did tons of research before I started to look for a waterproofing company and when I found these guys I knew that they were the company for me. Slava explained everything the way I expected and he also went way beyond what any other company had explained, which made me very impressed. I watched the guys do the work from start to finish and I have to say you would think that they are perfectionists, as they take every little detail into consideration and they do everything they said they would and more. I am very impressed with this company and I am not easy to impress. Thank you Canada Waterproofers.

Sandra

WOW! SUCH HARD WORKERS

Wow! I think that these guys are machines. I couldn’t believe how strong these guys are and how much attention to detail they have. Carl and Slava were just amazing and the knowledge that they have is just amazing. Every step was explained to me in detail and I can now honestly say that I understand how waterproofing really works. Thank you guys for a great job.

John

VERY CLEAN & RELIABLE

I just want to say thank-you to the team and Canada Waterproofers for performing an excellent job at my property. I would recommend these guys to anyone that wants a reliable and honest company that does very good work. Thank-you.

Shari

GREAT JOB!

Thank you for such a great job. Your guys were just awesome and the technician that came explained everything very well and was so knowledgeable. Thank-you.

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