Richmond Hill basement leaks, sewer backups & drainage

Basement Waterproofing Richmond Hill

Basement water in Richmond Hill can come from the foundation, a blocked private drain, reverse sanitary flow, poor roof-water discharge or equipment failure. We trace the route first, then build the repair around the home rather than a standard package.

Serving Since 1998Waterproofing and drainage experience
Route-Based DiagnosisFoundation, surface, pump or sewer
Licensed & InsuredOntario service professionals
Scope in WritingDefined work and applicable protection

Independent ratings, profiles and media recognition

Separate public-side and private-side clues

A sewer callout and a waterproofing repair may solve different problems

Richmond Hill distinguishes failures on City property from defects on the homeowner’s side. Inside the basement, contaminated water at a drain must also be separated from clear seepage at a wall, slab edge or sump pit.

Capture these clues before cleanup changes them

  • Photograph the first wet location, not only the largest puddle
  • Note odour, colour, residue and whether any fixture level changed
  • Record storm timing, sump behaviour and any power interruption
  • Check roof outlets, window wells, grading and nearby catch basins
  • Keep invoices, permits and earlier drain-camera reports available
Richmond Hill-specific flood protection

The City subsidy covers one device—not every basement-water route

Richmond Hill currently offers eligible residents up to $1,500 toward a backwater-valve installation. It does not subsidize exterior membranes, interior drainage, crack injection or general sump replacement, so the diagnosis must come before the funding discussion.

Backwater-valve eligibility

The property type and existing connections matter

The City program is limited to existing single-family, duplex or triplex properties. Downspouts must be properly disconnected, and on older combined systems the storm weeping tile must be separated from the sanitary route and directed to a sump.

Permit before installation

The valve must remain exposed for City inspection

A Richmond Hill building permit is required before installation. The licensed contractor completes the work, but the valve cannot be covered until a City plumbing inspector verifies compliance with the Ontario Building Code.

Sewer backup response

The cause determines who pays for the emergency call

Richmond Hill sends an authorized drain contractor after a reported sewage backup. If the cause is on the private-property side, the owner is responsible for the service-call fee and further repairs; public-side causes are handled by the City.

Up to $1,500, subject to funding and eligibility

The Richmond Hill subsidy is first come, first served and depends on available funds. Eligible costs can include labour, materials, permit fees and taxes. Work must be performed by a licensed plumber or drain contractor, paid invoices must show the required details, and the application must reach the City within six months of completion.

Build the appointment around the actual event

Tell us whether the water came from a wall, pit or fixture

Describe the first wet point, rain timing, water condition and equipment behaviour. If a backwater valve is being considered, include the property type and any known downspout or weeping-tile connections.

  • Foundation leakage and sewer-backup evidence separated
  • Subsidy eligibility treated as a City decision
  • Permit, inspection and documentation steps identified

Request a free Richmond Hill assessment

Send the Richmond Hill address, your contact details and a brief account of the flooding or leak. A coordinator will arrange the assessment.

Step 1 of 3
Ten distinct basement-water services

Use the right trade and system for each part of the failure

Foundation seepage, yard water, pump failure and sanitary reversal are different categories. The inspection should show which service responds to the evidence and which options can be ruled out.

Wall, crack and footing-zone entry

Use this group when clear water is crossing a foundation surface, following a defined defect or rising near the slab perimeter.

Interior Basement Waterproofing

A channel formed beneath the floor edge captures recurring perimeter seepage and transfers it into a designed clear-water collection route.

Consider when: the cove joint repeatedly becomes wet, multiple wall sections are involved, outside digging is restricted or disconnected foundation drainage needs controlled removal.
Understand inside collection systems

Exterior Basement Waterproofing

Excavation provides access to repair the foundation face, install exterior protection and review footing drainage along the affected wall.

Consider when: leakage corresponds to one accessible elevation, outside protection is failing or direct treatment makes sense before hardscape or landscaping is rebuilt.
See how the wall is treated outside

Basement Leak Repair

A focused investigation follows moisture back from a small affected area and compares nearby windows, penetrations, joints, roof runoff and grade.

Begin here for: a single damp corner, a stain below one window, leakage beside an addition or water hidden behind basement finishes.
Diagnose a localized basement leak

Foundation Crack Repair

An isolated poured-wall crack can be treated after reviewing its direction, recent activity, available access and connection to the observed moisture.

Supporting evidence: the same visible line or form-tie point becomes wet after storms while surrounding concrete stays dry.
Review foundation-crack methods

Pumping, reverse-flow protection and yard collection

Every device needs the correct inlet, discharge route and maintenance access. A subsidy does not make one device a universal flood solution.

Sump Pump Installation

The basin, primary pump, check valve, alarm, backup and exterior discharge must be sized and arranged as one clear-water removal system.

Inspect when: the pit rises rapidly, the motor cycles without rest, power-loss protection is absent or the outlet sends discharged water back toward the house.
Plan pump capacity and backup

Backwater Valve Installation

A code-approved backwater valve permits normal outward sewage movement and shuts when flow reverses through a compatible section of the building drain.

Confirm first: sanitary backup evidence, private-drain layout, separate downstream cleanout, downspout status and any older weeping-tile connection.
Check valve suitability and permit steps

French Drain Installation

A gravel-wrapped perforated line can collect near-surface yard water when the planned trench has sufficient fall and a legitimate outlet.

Possible applications: persistent side-yard ponding, runoff held by hardscape or water moving toward a walkout after the intended grade has been confirmed.
Evaluate a yard-drain corridor

Structural lowering, private drains and urgent response

These projects can require engineering, permits, inspection and immediate safety controls. The written scope should assign each responsibility.

Basement Underpinning

Engineered underpinning extends support in stages while creating space for a lower floor, new drains and coordinated moisture protection.

Relevant to: major conversions where ceiling height is insufficient and the project budget includes engineering, approvals and carefully sequenced excavation.
Understand staged foundation lowering

Sewer & Drain Repair

Drain testing and camera footage distinguish routine debris from root intrusion, disconnected joints, settlement or collapse within the homeowner’s line.

Warning patterns: the same blockage returns, multiple fixtures slow simultaneously or backup occurs without foundation seepage.
Locate the private drain defect

Emergency Service

During ongoing flooding, control electrical and contamination hazards before cleanup. The failed pump, pipe or foundation route still requires permanent diagnosis afterward.

Urgent conditions: sewage in living space, an overtopping sump, a dead pump during inflow or a water line that cannot be isolated safely.
Request immediate flood assistance
Begin with the symptom—not the device

Where did the Richmond Hill water first appear?

Select the closest observation to reach a relevant service guide. An on-site assessment is still needed, and only the City can approve a subsidy.

This selector is not a remote diagnosis. Property conditions and municipal requirements must be verified before work begins.

Compare routes, evidence and limits

Only one of these methods addresses reverse sewer flow

That distinction matters because Richmond Hill’s subsidy applies to an eligible backwater valve, while most foundation-water repairs remain separate homeowner projects.

SystemWater route addressedUseful site evidenceUnresolved condition
Interior perimeter systemReceives clear seepage inside the footing line and directs it to collection.Water repeats along the cove joint or several lower wall sections.It cannot block sewage returning through the private drain.
Exterior wall treatmentRepairs and protects the outside foundation face at the leaking elevation.One accessible wall corresponds to the interior moisture pattern.Excavation feasibility depends on depth, utilities, structures and side-yard width.
Concrete crack repairSeals a single verified opening through a poured foundation.Moisture tracks the same crack while adjacent concrete remains unaffected.It does not correct broad seepage, roof runoff or sanitary backup.
Sump systemMoves collected foundation water from a basin to a safe exterior outlet.High basin level, pump failure, weak discharge or disconnected weeping tile.The pump is not a reverse-flow valve and is not generally covered by this subsidy.
Backwater valveCloses when sanitary flow attempts to reverse toward basement fixtures.Confirmed sewer-backup exposure and a compliant, accessible installation location.It does not seal foundation walls or collect groundwater.
Private drain repairRemoves or repairs an obstruction or structural defect on the homeowner’s side.Camera inspection finds roots, separation, deformation or collapse.Restoring pipe flow does not replace foundation waterproofing.
Permit first, application after completion

Follow Richmond Hill’s sequence for an eligible valve

The City expects a licensed contractor, permit, exposed inspection, paid documentation and an application within six months.

Confirm

Have a licensed plumber determine whether a valve fits the building-drain arrangement.

Permit

Obtain the Richmond Hill building permit before the valve is installed.

Inspect

Keep the completed installation visible until the City plumbing inspection passes.

Apply

Submit the paid invoice and supporting records within six months of completion.

North Richmond Hill to the Highway 7 corridor

One detailed city page for varied foundations and lot designs

Oak Ridges and Lake Wilcox properties can present different grades and groundwater conditions from infill lots near Mill Pond or compact neighbourhoods farther south. We keep the page comprehensive rather than producing duplicate neighbourhood pages.

  • Richmond Hill Centre
  • Mill Pond
  • Crosby
  • Harding
  • Observatory
  • North Richvale
  • South Richvale
  • Richvale
  • Yongehurst
  • Hillsview
  • Langstaff
  • Doncrest
  • Bayview Hill
  • Rouge Woods
  • Headford
  • Devonsleigh
  • Westbrook
  • Jefferson
  • Oak Ridges
  • Lake Wilcox
  • Elgin Mills
  • Carrville
  • Beaver Creek
  • Rural Richmond Hill
Independent customer experiences

Read what homeowners say about the work—not only the rating

Useful feedback mentions whether the diagnosis made sense, the occupied area was protected, the crew communicated clearly and the completed system was explained before departure.

All reviews
Google
Google
Homestars
Homestars
ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 55.0587 reviews
5.0Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent587 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 55.093 reviews
5.0Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent93 reviews
ExcellentHomestars star 1Homestars star 2Homestars star 3Homestars star 4Homestars star 55.0494 reviews
5.0Homestars star 1Homestars star 2Homestars star 3Homestars star 4Homestars star 5
Excellent494 reviews
Posted on Google Google
Winnie H profile picture
Winnie H
398 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+3
I want to express my sincere gratitude to Canada Waterproofers for a job exceptionally well done. From the initial basement inspection with Andrew to the completion of the project by their highly efficient crew, the entire process went smoothly and without a hitch. The team of four completed the waterproofing in just one day, and I was extremely impressed by their professionalism—from organization to thorough clean-up. Andrew is very personable, and his excellent communication skills reassured me that I had chosen the right company after extensive research and meeting with several others. Their rates were also the most reasonable compared to other leading waterproofing companies in the GTA.

Owner's reply
Thank you so much for your kind words! We’re happy to hear Andrew and our crew made the process smooth and stress-free for you. We take pride in being professional, efficient, and fair with our pricing, so your feedback means a lot. We truly appreciate your trust in Canada Waterproofers Toronto!
Posted on Google Google
V V profile picture
V V
6 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Val from Canada Waterproofers did an excellent job unclogging my kitchen drain, bringing the plumbing up to code, and installing a proper vent. Professional, knowledgeable, and reliable. Highly recommend Val for quality plumbing work!

Owner's reply
Thank you so much for your kind words, Val is truly a great plumber and person and we are so lucky to have him on our team. Hope you have very happy holidays! All the best Canada Waterproofers Toronto
Posted on Google Google
Marcia Kondrat profile picture
Marcia Kondrat
91 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have just used the services of Canada Waterproofers Toronto to resolve a leak issue under the kitchen sink. Valentin was very professional, knowledgeable, easy to communicate, came on time and resolved the issue promptly. I recommend them. If in need of a plumbing professional, call and ask for Valentin.

Owner's reply
Thank you kindly for sharing your experience! We’re so pleased to hear that Valentin was able to help resolve your leak quickly and professionally. We’ll be sure to pass your kind words along to him. We truly appreciate your recommendation and are always here if you need us again. Warm regards, Canada Waterproofers Toronto Team
Posted on Google Google
Ken profile picture
Ken
216 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Canada Waterproofers is highly recommended. We had a basement leak in Toronto, and Slava and his team were excellent from start to finish. They quickly identified the cause of the issue, clearly explained the options, and completed the waterproofing work efficiently and professionally. The job was done cleanly and with great attention to detail. Even after the work was finished, I had a few follow-up questions, and Slava was very patient, took the time to listen, and provided reassurance and clarity. Great service and a great experience overall.

Owner's reply
Thank you so much for the thoughtful review — we really appreciate you taking the time to share your experience. Basement leaks can be stressful, so we’re glad we were able to identify the issue quickly and walk you through the options clearly. We always want homeowners to feel comfortable and confident before any work starts. It also means a lot that you mentioned the follow-up. Even after the job is done, we’re always here to answer questions and make sure everything feels right. Thanks again for trusting Canada Waterproofers with your home in Toronto — we truly appreciate the recommendation.
Posted on Google Google
Charles M profile picture
Charles M
217 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Had Val over to do some difficult plumbing work. He is excellent ! Very knowledgeable, hard working and honest. Just as important he is a pleasure to deal with. Would highly recommend him.

Owner's reply
Thank you — this really means a lot. Some plumbing jobs can be tricky, so we’re glad Val was able to get in there and get it done properly for you. He’s exactly how you described — hardworking, honest, and just easy to deal with. We truly appreciate the recommendation. Thanks again for trusting Canada Waterproofers Toronto with the job.
Posted on Google Google
Jared Ross profile picture
Jared Ross
223 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They did our full exterior waterproofing, sump pump with battery backup, and backflow valve installation over 10 years ago. We had recurring basement flooding but we haven't had a single drop of water in our basement for over a decade. Slava has always been available by text and has even responded to me in the middle of the night during extreme cold when my sump pump alarm was going off. He gave me advice to fix it myself and resolving the problem without having to pay for a service call - a frozen discharge pipe. We recently had Slava back out to do a proactive maintenance check on our pumps and battery backup. He was honest, fair, and didn't try to upsell us on anything unnecessary. It’s rare to find a company that stands by their work this long and is still around to support it. If you want a permanent solution and a team that actually answers their phone, I can’t recommend them enough.

Owner's reply
Thank you so much for taking the time to share this — it really means a lot to us. Knowing that your basement has stayed completely dry for over 10 years is exactly why we do what we do. We’re glad Slava was able to help when you needed it most, especially during extreme weather. Standing behind our work and being there for our customers long after the job is done is something we take a lot of pride in. Thanks again for trusting Canada Waterproofers Toronto all these years. If you ever need anything in the future, we’re always just a call or text away.
Posted on Google Google
Julian Back profile picture
Julian Back
228 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Carl and his team were just incredible from start to finish. No questions were left unanswered and Carl followed up with gold star service at every turn of the project. I would highly recommend Carl again!

Owner's reply
Thank you so much for such an amazing review! We truly appreciate your kind words and are glad we could make the process clear and stress-free from start to finish. It means a lot to know the follow-up and communication stood out. Thanks again for the recommendation — we’d be more than happy to help anytime in the future.
Posted on Google Google
natalia chul profile picture
natalia chul
241 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Valentin did a great job replacing the plumbing under my kitchen sink. He was professional, efficient, and thorough. Everything works perfectly, no leaks at all, and the workspace was left clean. Highly recommend his services anytime.

Owner's reply
Thank you so much for the great feedback! We’re glad to hear Valentin did an excellent job with your kitchen sink plumbing. Professionalism, efficiency, and leaving a clean workspace are things we really pride ourselves on. We truly appreciate the recommendation and are always here if you need anything in the future!
Posted on Google Google
Darren Parker profile picture
Darren Parker
250 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Carl and the rest of the team are fantastic to deal with. Punctual, friendly and accommodating. Highly recommend!

Owner's reply
Thank you so much for the kind words! We truly appreciate your support and are glad you had a great experience with our team.
Posted on Google Google
Lara Dominguez profile picture
Lara Dominguez
292 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had numerous quotes and are so happy that we chose to go with Canada Waterproofers. Slava was always responsive to our queries, answering quickly and clearly. The team was willing to work with our shared driveway and both our and our immediate neighbour's needs. The team worked respectfully at all times and was excellent at tidying up after each day of work. Between the excellent communication, the professional quality of the work and our final, finished, waterproofed home, we highly recommend Slava and Canada Waterproofers, both online and with all of our friends and neighbours. THANK YOU!

Owner's reply
Thank you so much for this incredible review. We’re truly grateful you chose Canada Waterproofers Toronto after comparing multiple quotes. Slava and the entire team take great pride in clear communication, responsiveness, and treating every home—and every neighbor—with respect, so it means a lot to hear that reflected in your experience. Working in a shared driveway can be tricky, and we’re glad we were able to accommodate everyone’s needs while keeping the site tidy and organized each day. We’re thrilled that you’re happy with the final waterproofing results, and your recommendation—both online and to friends and neighbors—means the world to us. Thank you again for trusting Slava and Canada Waterproofers Toronto!
Posted on Google Google
Edward Schatz profile picture
Edward Schatz
292 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Slava and his team were extraordinary. We got several quotes. His was competitively priced and clear as day. He took the time to address all our questions--with good humour and professionalism. He even talked us out of doing some (unnecessary) additional work. The waterproofing was top-notch professional. They did the work efficiently, cleanly, and on time. I cannot recommend these guys enough. Bravo.

Owner's reply
Thank you so much for your thoughtful review and the trust you placed in our team. We’re thrilled to hear that Slava and the crew were able to provide clear guidance, honest recommendations, and a smooth waterproofing experience from start to finish. Taking the time to answer questions—and making sure homeowners only do the work that’s truly needed—is a big part of how we operate, so your feedback means a lot. We sincerely appreciate your recommendation and are always here if you need anything in the future. Bravo right back at you, and thank you again for choosing Canada Waterproofers Toronto!
Posted on Google Google
Vas profile picture
Vas
307 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I want to take a moment to thank Slava and his team at Canada Waterproofers for yet another outstanding job. Over the years, I’ve had two properties that required waterproofing, and I wouldn’t trust anyone else with the work. I genuinely wish more contractors operated with the same level of professionalism and care. Their multi-layered waterproofing approach is thorough and truly sets them apart, ensuring the warranty they provide is backed by real quality. They also maintain an exceptional level of cleanliness—leaving the site spotless every time. There is no detail left behind or overlooked - "I’ve never seen another company finish the top edging of the waterproof membrane so neatly; nothing is loose, flapping, or left undone. They have mastered every step of the process, and the quality of their work is unmatched. I would highly recommend them.

Owner's reply
Thank you so much for taking the time to share this incredible feedback. We truly appreciate your continued trust in Slava and our team over the years — it means a lot to us, especially coming from someone who has had multiple properties waterproofed. We take great pride in our multi-layered waterproofing system, the precision of every membrane installation, and the cleanliness of our worksites. Hearing that you noticed the attention to detail — especially the top edging and finishing steps — is the best compliment we could receive. Our goal is always to deliver work that not only solves the problem but is built to last, backed by a warranty we stand behind 100%. Thank you again for your kind words and for recommending us. It has truly been our pleasure to help protect your homes. Canada Waterproofers Team
Posted on Google Google
Pranjal Pranjal profile picture
Pranjal Pranjal
311 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a bad water leak in my basement in Toronto and called many waterproofing companies but couldn't get satisfied with their knowledge. We finally called Canada Waterproofers to know about the exact cause of leak. Their basement waterproofing service was fast, clean, and very professional. They found the exact source of the leak and sealed it completely. Now my basement is totally dry and even smells fresher. I’m really happy with the results. Excellent team, honest pricing, and top-quality waterproofing work! Thank you Carl for this wonderful experience. Definitely recommended!

Owner's reply
Thank you so much for your amazing review! We’re really glad we could help you get to the exact source of the basement leak and provide a fast, clean, and professional waterproofing solution. Our team takes pride in giving clear explanations and delivering top-quality basement waterproofing in Toronto, so it means a lot to hear that you’re happy with the results. I’m especially happy to hear your basement is now completely dry and smelling fresh again — that’s exactly the peace of mind we aim to deliver. Thank you for trusting Canada Waterproofers and for the recommendation! If you ever need anything in the future, we’re always here to help. Canada Waterproofers Toronto
Posted on Google Google
Kazeem Jaffer profile picture
Kazeem Jaffer
318 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Val is extremely professional, efficient; and honest. He’s helped us on two jobs and has been a pleasure to work with.

Owner's reply
Thank you so much for your feedback! We’re very happy to hear you had a great experience working with Val — he’s an extremely knowledgeable and honest technician, and we’re proud to have him on our team. We truly appreciate your continued trust in us and thank you for choosing Canada Waterproofers for multiple jobs. If you ever need anything in the future, we’re always here to help. All the best, Canada Waterproofers Team
Posted on Google Google
Manjot Singh profile picture
Manjot Singh
318 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had water coming into my basement in North York and didn’t know who to trust. A friend recommended this basement waterproofing company and they truly lived up to the praise. They inspected the problem carefully, explained the waterproofing process in detail, and handled everything smoothly. The work was done neatly and the results are excellent. I would gladly recommend Canada Waterproofers to anyone in North York needing reliable waterproofing services.

Owner's reply
Thank you so much for taking the time to share your experience! We’re really glad we were able to help with your basement waterproofing in North York. Our goal is always to inspect the issue properly, explain the process clearly, and make sure the work is completed neatly with long-lasting results — so it means a lot to hear that this came through in your project. We truly appreciate your recommendation and the trust you placed in our company. If you ever need anything in the future — even just a question or a quick inspection — we’re always here to help. All the best, Canada Waterproofers Team
Posted on Google Google
Jaskaran Singh profile picture
Jaskaran Singh
318 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We recently hired Canada Waterproofers for exterior waterproofing in our basement in Toronto and I’m so glad about our decision. Their waterproofing services were top-notch, the crew was professional and punctual. After the job, my basement stayed completely dry even during heavy rain. They used quality materials and gave me full confidence that my home is now protected for years to come. They even gave us lifetime warranty for the waterproofing work. Highly recommend this company to anyone looking for reliable waterproofing experts in GTA.

Owner's reply
Thank you so much for sharing your experience and for trusting Canada Waterproofers with your exterior basement waterproofing in Toronto! We’re very happy to hear that everything stayed completely dry even through heavy rain — that’s exactly the peace of mind our team works hard to provide. Our crew always focuses on using the highest-quality materials, clean workmanship, and long-lasting waterproofing solutions — and we’re proud to stand behind our work with a lifetime warranty. We truly appreciate your recommendation and your kind words. If you ever need anything in the future — questions, advice, or inspections — our team is always here to help. All the best, Canada Waterproofers Team
Posted on Google Google
Ak from Ontario School profile picture
Ak from Ontario School
318 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Had an amazing experience with Canada Waterproofers Toronto for house waterproofing. They did a thorough job sealing the foundation and performing basement repair to stop water seepage. Andrew and team was skilled, honest, and completed everything on time. My basement now stays perfectly dry even after heavy rain. Highly recommend them for professional waterproofing services in GTA.

Owner's reply
Thank you so much for the wonderful feedback! We’re really glad to hear that the foundation repair and waterproofing solved the seepage issues and that your basement is staying dry — especially during heavy rain. Andrew and the team will truly appreciate the shout-out. We take pride in honest, professional work and it means a lot that you noticed. Thank you again for choosing Canada Waterproofers Toronto — and for recommending us to others in the GTA!
Posted on Google Google
Manita Kajle profile picture
Manita Kajle
320 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I got my basement waterproofed in Toronto recently and was really impressed with their fair pricing. The Canada Waterproofers team explained everything clearly, did a clean job, and there were no hidden costs. Slava was an easy person to talk with and was very knowledgeable. Great service and honest people! Would definitely recommend them to anyone.

Owner's reply
Thank you so much for sharing your experience! We’re really happy to hear that you found everything clear, fair, and straightforward — that’s exactly how we want every project to be. Slava and the team take a lot of pride in honest pricing, clean workmanship, and clear communication, so your feedback means a lot. We’re glad you’re satisfied with your basement waterproofing in Toronto, and we truly appreciate the recommendation. If you ever need anything down the road, we’re always here to help. Thank you again for choosing Canada Waterproofers!
Posted on Google Google
Parul Chouhan profile picture
Parul Chouhan
320 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We called Canada Waterproofers for basement waterproofing and they did an excellent job! Highly recommended!

Owner's reply
Thank you so much for the great review! We truly appreciate the recommendation. We’re happy to hear you had a positive experience with your basement waterproofing. If you ever need anything in the future, we’re always here to help!
Posted on Google Google
Beth Warrian profile picture
Beth Warrian
320 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I'm so happy I went with Slava and his team at Canada Waterproofers for my basement interior waterproofing and sump pump installation. From the first inspection through to the end of the work, their care and attention to detail really stood out. I could tell Slava really cared about getting to the root of the issue, and he really went above and beyond to investigate all possible sources of leakage and recommend additional measures I could take to safeguard against future issues. He was very transparent and fair in his quote, communication was quick and smooth throughout, and the work was completed very quickly and to a high standard of quality. As a younger female homeowner I unfortunately sometimes have to contend with condescending, dishonest or dismissive attitudes from prospective contractors, so it was very refreshing to feel nothing but respect from the Canada Waterproofers team. They really treated me as an equal working together to solve the problem, and it made for a very positive and empowering experience out of what could have been a very stressful one (no one wants to have to deal with basement flooding!) They are also very knowledgeable and helpful in applying for city rebates. Highly recommended!

Owner's reply
Thank you so much for the incredible review! We’re truly grateful you trusted Slava and our team with your interior waterproofing and sump pump installation. It means a lot to hear that the communication, investigation process, and transparency stood out for you — we always aim to diagnose the real root of the problem, not just put a quick patch. We’re especially glad you felt respected and supported throughout the process. Every homeowner deserves honesty, clarity, and professionalism — and we’re proud that you felt that from start to finish. Thank you again for recommending Canada Waterproofers — and if you ever need anything in the future, we’re always here to help!
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Richmond Hill subsidy and repair questions

Know what the City program covers before selecting construction

Richmond Hill’s program is limited to an eligible backwater valve. Sump systems, membranes, crack repairs and perimeter drainage require their own technical justification and should not be presented as subsidized work.

How much is Richmond Hill’s backwater-valve subsidy?

Eligible residents can apply for up to $1,500 toward installation. Funding is limited and distributed first come, first served. The amount is not guaranteed simply because a valve was installed; the property, contractor, permit, inspection, invoice and application must satisfy City requirements.

Which property types can qualify?

The property must be an existing single-family home, duplex or triplex within Richmond Hill. New homes still being planned or built are not eligible. The subsidy is provided only once per property and remains subject to available funding.

Is a building permit required before valve installation?

Yes. Richmond Hill requires the permit before installation. After the licensed contractor completes the valve, the work must remain uncovered and accessible until a City plumbing inspector confirms Ontario Building Code compliance.

When should the subsidy application be submitted?

The City says installation should be completed before applying. The application and supporting records must be received within six months of completion. The paid invoice must itemize costs, identify the contractor’s required registration and be clearly marked paid in full.

Who is allowed to complete eligible work?

Installation must be carried out by a plumber or drain contractor licensed through the applicable Ontario trade-registration system. Homeowner labour is not eligible for reimbursement. The contractor should also ensure the required downstream main cleanout is installed separately from the valve.

What if the home has an older combined drainage system?

Richmond Hill says storm weeping tile connected to the sanitary system must be disconnected and directed into a sump pump that discharges to a safe outdoor location. Downspouts must also be properly disconnected from the City sewer system to the City’s satisfaction.

Does the subsidy cover sump pumps or foundation waterproofing?

The published subsidy is for an eligible backwater-valve installation. It should not be represented as general funding for sump replacement, exterior membranes, interior perimeter systems or crack injection. Related disconnection work may be necessary for eligibility, but that does not make every associated cost reimbursable.

Who should I call during an active sewage backup?

Richmond Hill directs residents to call 905-771-8800 immediately. Public Works can send an authorized drain contractor after the owner signs the servicing agreement. Avoid contact with contaminated water and limit fixture use while the cause is being investigated.

Who pays when the blockage is on private property?

The owner is responsible for private-side maintenance and repair. The City currently states that its emergency service-call fee is $754 plus HST when the cause is on the private side. If the problem is on public property, Richmond Hill arranges the municipal work and waives the original call fee.

How do I choose between interior and exterior waterproofing?

Choose from the water path, foundation condition and access. Interior drainage collects recurring wall-base or footing-zone water and can feed a sump. Exterior work directly treats an accessible wall. Neither method stops reverse sewage flow, so a backwater valve remains a separate plumbing decision.